Before returning any underwear, please note that we do not accept torn packaging, worn, or any product that does not contain its original tagging or packaging. If your items do not comply with the above, it WILL be refused.
If your items comply with the above, please follow the attached instructions for your return.
Jander Franco / PUMP! Returns and Refunds
65 Menahan St Apt 2B
Brooklyn, NY 11221
The return must be with a trackable service, as soon as you have the tracking please share it with us alongside with the courier that was used.
Remember that shipping costs are covered by the customer, once we receive the package, in case you decide to exchange your return for another item we will cover that return shipment.
Unfortunately Your return will be refused if these instructions are not followed
Please let us know if you have any questions. contact.