Please make sure your address is complete and that any apartment or house number or letter is not missing. If your order has shipped additional fees may apply for updates or corrections with the carrier. PUMP! is not responsible for an incorrect address once it has left its facilities.
No P.O. Boxes Allowed. Carriers no longer deliver to P.O. Boxes.
If you are purchasing from Latin America and you are located in these countries (México, Ecuador, El Salvador, Paraguay, Perú, Uruguay and Venezuela) please bear in mind that additional duties charges may apply to your order upon arrival.
If you are purchasing from Asia/Africa and you are located in these countries (Israel, India, Saudi Arabia, Qatar, Lebanon, Afghanistan, Pakistan, Egypt, Kuwait, Iran, United Arab Emirates, China, Japan, South Korea, Kuwait) please bear in mind that additional duties charges may apply to your order upon arrival.
Additionally, Australia and New Zealand orders are not exempt from duties and taxes.
Europe and United Kingdom orders are subject to your local taxes which are calculated at checkout
If you are purchasing from Europe, United Kingdom and Chile and DHL contact you to complete a duty payment, please DO NOT complete any payment and CONTACT US immediately at service@wearpump.com, we will do the necessary arrangements, so you don’t have to pay any additional fees.
Please consider you may have to pay an additional shipping cost if your area is considered as a remote area for the carrier, we will contact you in case this happens.
Jess P. –
I ordered them a month ago and they still haven’t arrived. I’ve sent an email to Pump and heard nothing. So I’m not really in a place to comment on the underwear as I don’t have them!
Jess P. –
I ordered them a month ago and they still haven’t arrived. I’ve sent an email to Pump and heard nothing. So I’m not really in a place to comment on the underwear as I don’t have them!
Anthony D. –
Pump sells the best underwater ever! It is so comfortable and made with very soft material! I cannot wait to add to my collection!
Jonathan L. –
Loved it 🙂
Nick R. –
So happy I ordered them, they honestly are some of the best fitting underwear! Hoping to buy more soon or when there is a sale, coupon, etc. !
Wil C. –
First purchase, and I’ll be sure to get some more!
Brian P. –
Very comfortable! Love the fit and feel of these.
Ladislav (verified owner) –
a timeless classic