Please make sure your address is complete and that any apartment or house number or letter is not missing. If your order has shipped additional fees may apply for updates or corrections with the carrier. PUMP! is not responsible for an incorrect address once it has left its facilities.

No P.O. Boxes Allowed. Carriers no longer deliver to P.O. Boxes.

If you are purchasing from Latin America and you are located in these countries (México, Ecuador, El Salvador, Paraguay, Perú, Uruguay and Venezuela) please bear in mind that additional duties charges may apply to your order upon arrival.

If you are purchasing from Asia/Africa and you are located in these countries (Israel, Saudi Arabia, Qatar, Lebanon, Afghanistan, Pakistan, Egypt, Kuwait, Iran, United Arab Emirates, China, Japan, South Korea, Kuwait) please bear in mind that additional duties charges may apply to your order upon arrival.

Additionally, Australia and New Zealand orders are not exempt from duties and taxes.

Europe and United Kingdom orders are subject to your local taxes which are calculated at checkout

If you are purchasing from Europe, United Kingdom and Chile and DHL contact you to complete a duty payment, please DO NOT complete any payment and CONTACT US immediately at, we will do the necessary arrangements, so you don’t have to pay any additional fees.

You may have to pay an additional shipping cost if your address is considered a remote area by the carrier, we will contact you if this happens.

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About Us

Founded in Montreal in 2010 by Jason Duval, PUMP! was established as a men’s designer brand with the purpose of providing underwear that blends a sporty aesthetic, support, and comfort.  

Understanding our community’s diverse lifestyle makes it possible to envision underwear and swimwear as a seamless extension of it. To be able to accomplish this synchronicity, design and product development become key. This translates into using fresh ideas with a unique brand identity plus a careful selection of textures, colors, and details. The result is a thought-through garment that reflects the distinctive tastes and personalities of our consumers.   

With quality on top of mind, we meticulously select materials such as fabrics and elastics that are soft and durable, ensuring our garments remain comfortable and in good condition over time. Just as important as the materials is the manufacturing process. Each piece is crafted with precision and care, following the highest standards at the production facilities in Medellín, Colombia, where most of the seamstresses are single mothers that we make sure receive above-standard compensation.   

After more than a decade of existence, getting a grasp of our community has inspired us to expand the universe of PUMP! to more than underwear. We have added lines of swimwear and outerwear, pieces that increase the moments we share with our valued consumers.  

We know sustainability is important! In recent years, we have started to move forward to a more responsible manufacturing process. This is reflected in our choice of eco-friendly materials, like fabrics made from recycled PET bottles, ethical production practices, like waterless printing processes, and recyclable packaging.  

We have come a long way and we certainly do not want to stop here. We expect to increase our responsibility towards the environment by minimizing our ecological footprint. We are innovating our designs and materials which allow us to continue creating products that fulfill the needs of our consumers. Above all, we desire to carry on making pieces that inspire our consumers and remain with them in their most intimate moments.  

Remember, at PUMP!, we’ve got you covered! 

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